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Last Updated: March 2025
Welcome to Flex Plate. By purchasing and using our products, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Terms
1.1 These Terms and Conditions apply to all sales and use of Flex Plate products.
1.2 By purchasing or using our products, you confirm that you have read, understood, and agreed to these terms.
1.3 We reserve the right to update or modify these terms at any time without prior notice. The latest version will always be available on our website.
2. Product Use & Disclaimer
2.1 Flex Plate brackets are designed for aesthetic purposes only and should be installed in accordance with local vehicle regulations. It is the customer’s responsibility to ensure compliance with road laws in their jurisdiction.
2.2 Flex Plate is not responsible for any legal issues (e.g., fines, warnings, or being pulled over by law enforcement) arising from the use or positioning of our brackets.
2.3 The installation of the Flex Plate bracket must be performed correctly. We are not responsible for any damage to the vehicle, bumper, or number plate caused by improper installation or misuse.
2.4 We are not liable for lost or stolen number plates, whether due to theft, improper securing of the plate, or any other cause. It is the customer’s responsibility to ensure the plate is securely mounted.
3. Warranty & Liability
3.1 Our products come with a 3 months warranty covering manufacturing defects only. This does not cover:
- Normal wear and tear.
- Improper installation or modifications.
- Damage caused by external forces (e.g., accidents, theft, weather conditions).
3.2 Flex Plate is not responsible for any incidental, indirect, or consequential damages arising from the use or misuse of our products.
3.3 Use of the product is at the customer’s own risk. By installing and using the bracket, the customer acknowledges and accepts all risks associated with its use.
4. Returns & Refunds
4.1 Returns and refunds are handled in accordance with our Return Policy, which complies with the New Zealand Consumer Guarantees Act 2020.
4.2 We do not accept returns for change of mind.
4.3 Refunds are only issued for defective or incorrect items, provided they are returned unused, in their original packaging, and within 7 days of receipt.
5. Shipping & Order Fulfillment
5.1 Orders are processed within 3-5 business days and shipped via NZ Post.
5.2 Shipping times vary depending on location. Flex Plate is not responsible for delays caused by courier services or customs processing.
5.3 Customers are responsible for providing the correct shipping address. We are not liable for lost or undelivered packages due to incorrect details provided at checkout.
6. Governing Law
6.1 These Terms and Conditions are governed by the laws of New Zealand. Any disputes shall be resolved under New Zealand jurisdiction.
7. Contact Information
If you have any questions or concerns about this Privacy Policy, please use the contact page to outline your concerns.
By purchasing and using a Flex Plate bracket, you acknowledge and agree to these terms.